Diploma of Travel and Tourism Management

SIT50116 Diploma of Travel and Tourism Management
CRICOS: 098302J

Course Structure

SIT50116 Diploma of Travel and Tourism Management contains 23 units (12 core and 11 electives) and will be delivered at the training premises of AOI Institute. Learners must complete all the units to obtain this qualification.

Course Outcomes

This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centers, and other tourism businesses.

Course Delivery

The training program is conducted in a class environment. Some units are featured by online tutorials. Exercises are provided at the end of each training session for learners to practice the skills learned. Real life scenarios are given to learners to work through the real situations.

Units of Competency

BSBDIV501Manage diversity in workplace
SITTIND001Source and use information on the tourism and travel industry
SITXCCS007Enhance customer service experiences
SITXCCS008Develop and manage quality customer service practices
SITXCOM005Manage conflict
SITXFIN002Interpret financial information
SITXFIN003Manage finances within a budget
SITXFIN004Prepare and monitor budgets
SITXHRM003Lead and manage people
SITXMGT001Monitor work operations
SITXMGT002Establish and conduct business relationships
SITXWHS003Implement and monitor work health and safety practices
SITTTSL002Access and interpret product information
SITTTSL003Provide advice on international destinations
SITTTSL004Provide advice on Australian destinations
SITTTSL005Sell tourism products and services
BSBITU302Create electronic presentations
SITTTSL016Provide specialist advice on cruises
SITXCCS002Provide visitor information
SITXMPR002Create a promotional display or stand 
BSBADM502Manage meetings
BSBWRT401Write complex documents
BSBITU306Design and produce business documents


Nominal duration: 117 weeks

Tuition Fees

To find more about our prices for overseas students please click here.

Academic Calendar

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AOI Institute
108 Bourke Street
Melbourne VIC 3000

+61 3 9662 1401

0424 159 767


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AOI Institute

Legal Name: Australian Online Institute Pty. Ltd.
CRICOS Provider: 02679C
RTO: 21594
ABN: 33 112 875 028
ACN: 112 875 028

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Bank Details

    Bank: Westpac
    Account Name: Australian Online Institute Pty Ltd
    BSB Number: 033053
    Account Number: 354495

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