Diploma of Travel and Tourism Management

SIT50122 Diploma of Travel and Tourism Management
CRICOS: 113588E

Course Structure

SIT50122 Diploma of Travel and Tourism Management contains 23 units (13 core and 10 electives) and will be delivered at the training premises of AOI Institute. Learners must complete all the units to obtain this qualification.

Course Outcomes

This qualification provides a pathway to work in many travel and tourism industry sectors as a departmental or small business manager. The diversity of employers includes travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centers, and other tourism businesses.

Course Delivery

The training program is conducted in a class environment. Some units are featured by online tutorials. Exercises are provided at the end of each training session for learners to practice the skills learned. Real life scenarios are given to learners to work through the real situations.

Units of Competency

SITTIND003Source and use information on the tourism and travel industry
SITXMPR010Create a promotional display or stand
SITXCCS015Enhance customer service experiences
SITXCOM010Manage conflict
SITXHRM009Lead and manage people
BSBTWK503Manage meetings
SITTTVL001Access and interpret product information
SITXMGT004Monitor work operations
SITXCCS016Develop and manage quality customer service practices
SITTTVL005Prepare customer quotations
SITTTVL003Provide advice on Australian destinations
SITXWHS007Implement and monitor work health and safety practices
SITTTVL002Provide advice on international destinations
SITTTVL011Provide specialist advice on cruises
SIRXOSM007Manage risk to organisational reputation in an online setting
SITXMGT005Establish and conduct business relationships
BSBTEC402Design and produce complex spreadsheets
SITTTVL004Sell tourism products and services
SITXFIN008Interpret financial information
SITXFIN009Manage finances within a budget
SITXFIN010Prepare and monitor budgets
BSBTWK501Lead diversity and inclusion
BSBTEC303Create electronic presentations


Nominal duration: 117 weeks

Tuition Fees

To find more about our prices for overseas students please click here.

Academic Calendar

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Melbourne VIC 3000

+61 3 9662 1401

0424 159 767


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CRICOS Provider: 02679C
RTO: 21594
ABN: 33 112 875 028
ACN: 112 875 028

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Bank Details

    Bank: Westpac
    Account Name: Australian Online Institute Pty Ltd

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